How to keep up with online ordering in the restaurant industry?

The numbers don’t lie: Online ordering and delivery are booming in the restaurant industry.  Customers crave convenience, and third-party apps have made ordering from their favorite restaurants easier than ever.  This isn’t a passing trend, it’s a fundamental shift in how people choose to dine.

To thrive in this new landscape, restaurants must adapt or risk being left behind. That’s where Straunt comes in – your all-in-one restaurant management platform, is designed to give you the tools for success in an increasingly digital marketplace where seamless online services and customer experiences are crucial.

Where Restaurants Are Struggling 

The surge in online ordering has brought new challenges for many restaurants:

• Juggling Multiple Platforms: Relying on multiple delivery apps (UberEats, DoorDash, etc.) alongside your own website’s ordering system can be chaotic. Errors, missed orders, and delays become frustratingly common.
• Lack of Integration: If your online ordering system isn’t seamlessly integrated with your POS (point of sale), you’re headed for trouble. Unexpected stockouts and disappointed customers are the results.
• Missed Marketing Opportunities: Online ordering presents a massive opportunity to reach new customers and build loyalty. Many restaurants lack the resources or knowledge for effective online marketing strategies and don’t fully utilize customer data.
• Inconsistent Delivery: Whether you handle delivery in-house or use third-party services, quality is key. Delays, cold food, or incorrect orders directly damage your brand’s reputation.

Straunt’s Solutions: A Unified System 

Straunt isn’t just another ordering platform; it’s designed to streamline your entire operation and boost your online sales success:

• All-in-one order management tool: Straunt consolidates all your online orders into a single dashboard. Whether they come from your website, social media, or other channels, you gain real-time visibility and control, reducing errors and improving service.
• Online Store: Straunt provides your own branded online store, allowing customers to explore and order directly. Unlike Uber Eats and DoorDash, we don’t take high commissions, so you keep more of your profits. Plus, you retain full ownership of your customer data.
• Seamless Integration: Straunt integrates directly with your POS. This eliminates manual updates, keeps stock levels synced across platforms, and creates a smooth flow of information from online store to customers.
• Data-Driven Marketing: Straunt gathers valuable customer data. Use these insights for targeted promotions, loyalty programs, and personalized marketing campaigns that drive repeat business and expand your online customer base.
• Delivery Optimization: Straunt boasts a network of over 500,000 delivery drivers. Tap into our extensive network for flawless delivery services.

Straunt’s Impact Beyond the Basics: 

Simplify your restaurant operations, offer first-rate customer service, and maximize results with Straunt. 

• Marketing Services: Craft targeted campaigns across text and e-mail to boost engagement and attract new customers to your restaurant.
• Accounting & Payroll: Simplify restaurant accounting, from invoices and expenses to payroll. Get real-time insights into your costs, make data-driven decisions, and save valuable time.
• Smart Mail & Print: Create personalized direct mail and print campaigns, based on guest dining behavior and preferences for effortless engagement.

Conclusion 

Online ordering is here to stay, and Straunt gives your restaurant the edge in this competitive market. It’s more than managing current orders; it’s about positioning your food business for long-term growth in a world where online sales drive success. Consider Straunt as an investment in the future of your restaurant.

Ready to see a smoother, more profitable operation? Schedule a demo and discover the power of Straunt for yourself.